We appreciate that you are spending a lot of money on your package and we want to reassure you that it is financially protected. If your tour package includes flights ex Ireland then we are bonded and licensed with the Commission for Aviation Regulation, Tour Operators Licence No. T.O. 260. Further details are available at www.aviationreg.ie/ but this bond and license ensures that your monies are secure at all times.

For customers with packages including flights ex UK, we wish to reassure you that your money is also financially protected. In compliance with The Package Travel and Linked Travel Arrangements Regulations 2018, an insurance policy has been arranged with Travel & General Insurance Services Limited (T&G), to protect customers’ prepayments in the unlikely event of our financial failure, and paid in respect of non-ATOL flight inclusive packages sold to customers. These bookings are sold by the Policyholder as principal to the contract for:

• A refund of such prepayments if customers have not yet travelled, or
• Making arrangements to enable the holiday to continue if customers have already travelled, or
• Repatriation of customers as may be applicable, subject to the terms of the insurance policy.

In the unlikely event of financial failure please contact the claims helpline on +44 (0)1702 811397. A copy of the policy is available on request. This policy is provided by Travel & General Insurance Services Limited (T&G), registered number 02527363 and underwritten by Hiscox Insurance Company Limited (Hiscox), registered number 00070234. T&G and Hiscox are authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (number 113849).